Disclaimer


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We cannot be held responsiblefor the pages of external organisations that you are referred to. Although the greatest possible care has been excercised to ensure the correctness and completeness of the information provided on this website, we do not accept any liability for it. This disclaimer has been translated into English. If the English disclaimer shows discrepancies with the Dutch version, than the Dutch version is decisive. Occasionally we make use of materials of which we believe they are public domain. However, sometimes it is not possible to verify this nor to trace the person who possible has the right to it. In case you are entitled to the rights of something we used, we kindly urge you to contact us.

Privacy policy



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Sofsurfaces, located at Kennemerstraatweg 464 / 1.30 1851 NG Heiloo, is responsible for the processing of personal data as set out in this privacy statement.

Contact details:
https://www.sofsurfaces.eu

Kennemerstraatweg 464 / 1.30 1851 NG Heiloo
+31 6 23730787

A.A. Kösters is the Data Protection Officer of Sofsurfaces. He can be reachedvia b.kosters@sofsurfaces.eu. Personal data that we process

Sofsurfaces processes your personal data because you use our services and/or because you provide this information to us yourself. Below you will find anoverview of the personal data that we process:

- First and last name
- Gender
- Address details
- Telephone number
- E-mail address
- Other personal data that you actively provide, for example by creating aprofile on this website, in correspondence and by telephone
- Location data
- Data about your activities on our website
- Data about your surfing behavior across different websites (for example, because this company is part of an advertising network)
- List of customer contact details via an app Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have permission fromparents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities, in order to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@sofsurfaces.eu and we will delete this information. 

For what purpose and on what basis we process personal data
Sofsurfaces processes your personal data for the following purposes:

- Processing your payment
- Sending you our newsletter and/or advertising folder
- To be able to call you or send you an e-mail if this is necessary for us toperform our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- Sofsurfaces analyzes your behavior on the website in order to improve thewebsite and customize the products and services to your preferences.
- Sofsurfaces also processes personal data if we are legally obliged to do so,such as data we need for our tax return. Automated decision making

Sofsurfaces does not use automated decision making. How long we keep personal information

Sofsurfaces will keep your personal data no longer than strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods: 5 years. Sofsurfaces will not sell your information to third parties and only provides this information if necessary for the execution of our agreement with you or to comply with a legal obligation. 

Sharing personal information with third parties

Sofsurfaces shares your personal data with various third parties as necessaryfor the execution of the agreement and to comply with any legal obligation.  

Cookies, or similar techniques, that we use
Sofsurfaces only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of thewebsite and your convenience. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can delete all information previously stored through your browser settings. 

Viewing, modifying or deletingdata

You have the right to view, correct or delete your personal data. In addition,you have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by Sofsurfaces and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw yourpermission or to object to the processing of your personal data to info@sofsurfaces.eu. To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ(machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Sofsurfaces would also like to point out that you have the possibility to lodge a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal information

Sofsurfaces takes the protection of your information seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you feel that your information is not secure or there are indications of misuse, please contact our customer service or via info@sofsurfaces.eu